Marjorie is an 85 year old lady who is taken ill at home. An ambulance is sent following a 999 call. The Ambulance Service book her onto their system and record that she is being brought into her local hospital. At the hospital the Emergency Department and the control room know she is coming as she appears on the ambulance arrivals boards located in the both locations.
Marjorie arrives at the department and is booked in by the admin team.
She is already known to the trust and easily identified on the System and a new attendance recorded. The ED Clerk notices there is a safeguarding alert and communicates this fact to the admitting nurse who is performing triage. Marjorie appears on the ED System and the electronic whiteboards located throughout the department.
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